Your investment properties are supposed to bring money into your pockets, not take money out of your pockets. Every day we help homeowners, landlords and investors generate a greater return on their investment through sound management.
THE SUCCESS OF YOUR INVESTMENT PROPERTY DEPENDS ON GOOD MANAGEMENT.
Our service is designed to relieve our clients from the burden of managing their properties in order to free up their time to do what they do best, while we use our creative strategies to make the property generate the highest net return possible and keep the property well maintain.
SHORT-TERM AND LONG-TERM RENTAL MANAGEMENT
Our Short-Term and Long-Term Rental Management services include but are not limited to:
- Advertising and scheduling viewings
- Processing all applications
- Notifying client of tenant move in and move outs
- Collecting Rent
- Responding right away to tenant concerns
- Applying penalties and late fees
- Regular unit and building inspection
- Keeping client informed of any maintenance or tenant concerns
- Managing building operations and preventative maintenance
- Managing contractors
- Notifying tenants of scheduled maintenance or servicing
- Landscaping and snow removal
- Preparing and sending client accounting statement monthly
- Providing annual updates on client property
- Providing excellent client services and communication
AIRBNB MANAGEMENT
Our Airbnb Management services include but are not limited to:
- Knowing what type of pricing is good for what area and what sort of property
- Receiving all guest inquiries and responding in a timely manner in a way that will persuade or attract guests to complete the booking
- Knowing what type of guests a property will attract based on the pricing, area, furniture, and pictures
- Knowing what guests look for and knowing what guests want
- Knowing which guests to accept or decline
- Knowing what types of guests to avoid and how to avoid them
- Knowing how to negotiate with guests and close on deals to get the booking
- Dealing with special offers, special scenarios, and how to work the Airbnb system to handle it all
- Knowing what to tell guests or what to ask guests
- Knowing what house rules to have based on experience
- Knowing how to use the Airbnb system inside and out
- Implementing intuitive pricing strategies
- Daily / weekly / regularly / as needed monitoring the pricing to ensure it stays competitive and profitable
- Adjusting the prices for upcoming unbooked days to attract last minute guests
- Communicating with guests in pleasant manner making them feel comfortable
- Executing excellent customer service and maintaining a good, positive brand, building rapport with guests
- Being informative to guests about how to use the Airbnb system, how to get through the booking process and what to expect when booking an Airbnb property, causing them to come back to us for future bookings. Guests frequently come back to us to book again and again, even at different properties, even to the point where they don’t even look at the properties, they just ask us what we have available for them.
- Actively and quickly solving any issues so guests can carry on with their trip and not be dealing with issues
- Knowing how to handle problems and file damage claims – and knowing what is needed to be successful at winning them
- Keeping up with Airbnb updates to their system and process and how that affects us and our bookings, and how we can use their updates to make our properties and services better
- Organizing all the income, and calculating and sending correct payment amounts
- Sharing reviews and knowing how to improve based on reviews, and comments from guests
- Keeping a very organized system for keeping track of all bookings, payments, etc.
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